Skip to main content
Toggle navigation menu
Back to website
Submit a request
Sign in
Favoritebikes Help Center
Search
Favoritebikes
Technical Questions
Technical Questions
Fender
Front Fender Bracket Adjustment for Fat Tire E-Bikes
Handlebar
Handlebar Height Help: Higher Handlebar or Stem Spacer Options
Kickstand
How to Prevent Your Foot from Hitting the Kickstand on Your E-Bike
Seat
Resolve E-Bike Toe Overlap: Prevent Front Wheel Hitting Shoes
Bike Accessory
Replace the Rear Rack on Your FavoriteBikes Hybrid CSC
How to Install an eBike Rear Rack Bag
Sturdy Ebike Rear Rack with Light Bracket
Stem
How to Rotate the Stem to the Correct Direction
How to Adjust Handlebar Height on Your FavoriteBike: Stem Spacers & Higher Handlebars
How to Replace the Stem on Your Favorite E-Bike
My front steering (including the fork and handlebar) is wobbling and feels shaky
How to Properly Install the FavoriteBikes light and Stem
Tire
Winter Warrior: How to Conquer Ice on Your Favoritebikes Storm X
The tire on my new bike is flat. What should I do?
How to Remove and Install a Bicycle Tire & Tube
How to Replace the Rear Wheel of an E-Bike
Derailleur
How to Put a Bike Chain Back on the Chainring When It Falls Off
Mastering E-bike Gears and Shifting: A Beginner’s Guide
How to Adjust a Rear Derailleur (Gear)
Brake
How to Bleed Hydraulic Disc Brakes on Your E-Bike (Mineral Oil)
What to Do If Your Hydraulic Brake Caliper Is Closed and You Can’t Insert the Wheel
How to Replace Bicycle Disc Brake Pads
How to Replace a Bicycle Disc Brake Rotor
How to Stop Bicycle Disc Brakes From Squeaking
How to Fix and True a Bent Disc Brake Rotor
See all 7 articles
Headset
Adjusting Handlebar Stiffness on FavoriteBikes Models: Hybrid Pro and Hybrid
Suspension Forks
StormX Front Fork Replacement Video
StormX Suspension Fork (TRAMA) — Care, Adjustment & Maintenance Guide
How to Adjust the Hydraulic Front Fork on Your FavoriteBike-Hybrid and Hybrid CSC
Fork Direction and Cable Management
Air Fork Pressure Maintenance Guide
Lock
How to Emergency Unlock the Hybrid CSC Smart Lock / Déverrouillage d’urgence du verrou Hybrid CSC
FavoriteBikes Lock Troubleshooting — Complete Guide
Hybrid and Hybrid Pro Lock Replacement Guide: How to Remove and Install the Lock on Your Bike
Electrical System
Why Can My E-Bike Shut Off Even When the Display Shows Battery Remaining?
Bike Moves Forward by Itself When You Are Not Using the Throttle or Pedaling
E-Bike Losing Power While Riding: Speed Display, Overheating, and Pedal Sensor Checks
How to Replace the Controller on Your FavoriteBikes StormX
How to Replace the Controller on Your FavoriteBikes Hybrid CSC
How to Replace the Cadence Sensor on Your Electric Bike
See all 13 articles
Battery
How to Safely Dispose of a Damaged E-Bike Battery in Canada
Why Does My Charger Light Stay Red When the Display Shows 100%?
FavoriteBikes Charger Guide — Indicator Lights & Charging Instructions
Why is my range shorter in cold weather? (Winter Riding Guide)
Why won't my battery charge? (Charger light stays green in winter)
FavoriteBikes Battery Charging Guide
See all 16 articles
Light
The headlight is not functioning correctly.
Promoted article
Favorite Smart System
Display & System Info
Riding Settings
Firmware & Updates
Passcode & Security
FavoriteBikes App Bluetooth Not Showing or Not Connecting — How to Enable Bluetooth Permissions