Favoritebikes Help Center

May I customize my e-bike before it ships? Can you install accessories before it ships?

Pre-Shipment Customization

We appreciate your enthusiasm for making your FavoriteBikes e-bike your own! Unfortunately, we are not able to pre-install accessories or make custom modifications before your bike ships. All bikes leave our warehouse in their standard configuration.

What About Accessories?

If you order a bike along with accessories, please note that accessories may ship separately from the main bicycle box — this is normal. You'll receive individual tracking information for each shipment.

Customizing After Delivery

The good news: most accessories are easy to install yourself! You can also visit a local bike shop for professional installation. Here are a few popular options riders add after delivery:

  • Racks and cargo bags
  • Fenders
  • Phone mounts and lights
  • Upgraded saddles or grips

If you have questions about compatible accessories, reach out to our support team — we're happy to point you in the right direction.