Favoritebikes Help Center

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Will I get a tracking number?

Yes — You'll Receive a Tracking Number by Email

Once your FavoriteBikes order is picked up by the carrier and entered into their shipping system, you will automatically receive a tracking number via email. This typically happens within 1–2 business days of your order being processed.

Which Carriers Do You Use?

We ship with major carriers including FedEx, UPS, and DHL depending on your location and the items ordered. Your confirmation email will indicate which carrier is handling your shipment.

Tips for Finding Your Tracking Email

  • Check your spam or junk folder — tracking emails occasionally get filtered.
  • Make sure the email address on your order is correct.
  • Search your inbox for the subject line containing "FavoriteBikes" or your carrier name.

Didn't Receive a Tracking Number?

If it's been more than 3 business days since your order and you haven't received a tracking number, contact our support team with your order number and we'll look into it right away.