If you've forgotten the passcode for your bike, follow these steps:(The advanced passcode is not intended for unlocking; it is specifically designed for use by customer service.)
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For Software Version 3.3 and Newer:
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Initiate Reset Sequence:
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- Double-click the M button on your bike's display to enter the main menu.
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Access Basic Settings:
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- Press the M button once more to navigate into the Basic Settings menu.
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Select Factory Reset Option:
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- Scroll through the options using the + and - buttons until you reach "Factory Reset."
- Press the M button to select it.
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Confirm Reset:
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- Confirm your choice to reset by selecting "Yes" when prompted.
- The display will process the reset and then return to the main screen.
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For Software Versions Older Than 3.3: (You have the option to update your firmware using your phone at any time.)
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Obtain Advanced Passcode:
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- You may need an advanced passcode to access the necessary settings for a factory reset. If you do not have this passcode, please follow the instructions.
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Enter Advanced Settings:
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- Double-click the M button to open the main menu.
- Enter the advanced passcode when prompted to access the Advanced Settings.
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Navigate to Factory Reset:
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- Use the + and - buttons to find the "Factory Reset" option within the Advanced Settings menu.
- Select it by pressing the M button.
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Execute the Reset:
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- Confirm the reset by choosing "Yes" at the confirmation prompt.
- Wait for the reset to complete, which will return the display to the main screen.
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Initiate Reset Sequence:
Your passcode is now reset to the default passcode, which is 000000.
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