Favoritebikes Help Center

I forget the passcode of my bike

If you've forgotten the passcode for your bike, follow these steps:(The advanced passcode is not intended for unlocking; it is specifically designed for use by customer service.)

  1. For Software Version 3.3 and Newer:

    1. Initiate Reset Sequence:
        • Double-click the M button on your bike's display to enter the main menu.
        •  
    2. Access Basic Settings:
        • Press the M button once more to navigate into the Basic Settings menu.
    3. Select Factory Reset Option:
        • Scroll through the options using the + and - buttons until you reach "Factory Reset."
        • Press the M button to select it.
    4. Confirm Reset:
        • Confirm your choice to reset by selecting "Yes" when prompted.
        • The display will process the reset and then return to the main screen.

    For Software Versions Older Than 3.3: (You have the option to update your firmware using your phone at any time.)

    1. Obtain Advanced Passcode:
        • You may need an advanced passcode to access the necessary settings for a factory reset. If you do not have this passcode, please follow the instructions.
    2. Enter Advanced Settings:
        • Double-click the M button to open the main menu.
        • Enter the advanced passcode when prompted to access the Advanced Settings.
    3. Navigate to Factory Reset:
        • Use the + and - buttons to find the "Factory Reset" option within the Advanced Settings menu.
        • Select it by pressing the M button.
        •  
    4. Execute the Reset:
        • Confirm the reset by choosing "Yes" at the confirmation prompt.
        • Wait for the reset to complete, which will return the display to the main screen.

Your passcode is now reset to the default passcode, which is 000000.

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